Frequently Asked Questions

I understand that life can be unpredictable. If you need to cancel or reschedule, please do so at least 24 hours in advance. Appointments canceled with less than 24 hours' notice will be charged in full.

Swiss health insurance (LAMal) and most complementary insurance plans do not cover counseling sessions with me. If you have international health insurance, I encourage you to contact your provider directly, as some plans do offer reimbursement. Policies vary widely, so it is worth checking directly with your insurer.

My goal is to create a welcoming, safe space where you can speak freely and feel truly heard. In our first session, I will ask a few questions to understand what has brought you to counseling and what you are hoping to work on. You do not need to have all the answers — therapy is a process of exploration, not perfection.

We'd usually meet once a week, for an hour each time. Having that regular weekly rhythm tends to help build continuity, and it means we can pick up where we left off rather than starting over each time. But nothing here is set in stone — we can adjust how often we meet to fit what's going on for you. Some people want to come more often when things feel especially heavy; others prefer to leave longer gaps once life feels a little steadier.

You're always free to stop counselling whenever it feels right for you — you don't need a reason. If and when you do, I'd gently suggest we make time for one last session, so we can look back together at the work we've done and finish in a way that feels considered rather than abrupt.

Yes. Confidentiality sits at the heart of counselling, and I take it seriously. What you bring to our sessions stays between us.

There are a few rare exceptions: if I were seriously concerned that you or someone else was at risk of significant harm, or if I were legally obliged to pass something on — in child protection matters, for example. Wherever possible, I'd talk with you first rather than act without your knowledge.

Like all counsellors, I also take my work to regular supervision. Anything I discuss there is anonymised, so you wouldn't be identifiable.

I currently work with older adolescents (16+) and adults. If you are looking for support for a younger child or teenager, I am happy to help you find a qualified therapist who specialises in that age group — just get in touch.

In Switzerland, a psychosocial counselor is a trained professional who supports individuals navigating challenging life situations, transitions, and emotional stress. Unlike clinical psychotherapy, which treats diagnosed mental health conditions, psychosocial counseling focuses on helping mentally healthy individuals find clarity, build resilience, and develop practical coping strategies.

Psychosocial counselors do not diagnose mental health conditions or prescribe medication. Sessions are generally not covered by basic Swiss health insurance (LAMal), though some supplementary or international plans may offer partial reimbursement.

I see clients at two locations. My main office is at 319 Route de Lausanne in Bellevue, just outside Geneva, where I work Tuesday to Friday. On Mondays, I see clients at C2 Nyon, Place Bel-Air 2, in the centre of Nyon.

Geneva - Bellevue

By car: From central Geneva, take Route de Lausanne heading northwest — approximately 15–20 minutes. From Geneva Airport, the drive is around 10 minutes. From the A1 motorway, take the Versoix/Bellevue exit and follow signs toward Bellevue. Free parking is available behind the building, with additional street parking nearby.

By public transport: By bus, take Line 52 to Bellevue, Mairie — approximately a 1-minute walk. Lines 59, EV, and EV1 also serve the Bellevue area. Check tpg.ch for current timetables. By train, Genthod-Bellevue station is a 7-minute walk from the office. From Geneva Cornavin the journey takes approximately 12 minutes. See sbb.ch for schedules.

C2 Nyon

Nyon station is approximately a 5-minute walk. Around 20 minutes by train from Geneva Cornavin.

By car: There is no private parking at the Nyon office. Parking Couvert Bel-Air and Parking Perdtemps are a short walk away.

I offer individual counseling in both English and French. Sessions are conducted entirely in your preferred language — there is no need to switch between the two. If you are more comfortable expressing yourself in one language over the other, we will simply work in that language.

Yes — this is an area I feel particularly connected to, both professionally and personally. As a third-culture kid myself, having grown up across South Africa, the USA, Taiwan, and Singapore before settling in Geneva, I understand firsthand the complexity of navigating multiple cultures, building a sense of belonging, and finding your footing in a place that may not feel entirely like home. I work with many expats, internationals, and third-culture kids living in and around Geneva who are facing transitions, identity questions, relationship challenges, or simply the quiet disorientation that can come with living far from where you started. If any of this resonates with you, you are very welcome here.